1.1 Acceptance of Terms
Welcome to DRiiP Detailing (the “Site”). By accessing or using our services, whether through our website, an online booking portal, or by scheduling in-person appointments (“Services”), you agree to these Terms & Conditions (“Terms” or “Agreement”). If you do not agree with any part of these Terms, please discontinue use of our Services.

1.2 Business Information

• Business Name: DRiiP Detailing
• Location: North Hollywood (Valley Village), California
• Primary Service: In-person car cleaning/detailing

1.3 Modifications to the Terms
We reserve the right to modify, update, or replace these Terms at our sole discretion. Any changes will be effective immediately upon posting the revised Terms. Your continued use of our Services after any such changes are posted constitutes acceptance of those changes.

2.1 Car Cleaning and Detailing
DRiiP Detailing provides car detailing, washing, and related cleaning services, typically performed in person at a designated location. The exact scope of each service is detailed on our website or as communicated to you when booking.

2.2 Service Limitations
We reserve the right to modify or discontinue any Services at any time, with or without notice. We are not liable to you or any third party for any such modifications or discontinuations.

3.1 Scheduling

• You may schedule appointments via our website, by phone, or through any other booking platform we use.
• You agree to provide accurate, current, and complete information when booking.

3.2 Pricing and Quotes

• Prices for our Services are listed on our Site or communicated through other official channels. All prices are in U.S. Dollars (USD) unless otherwise stated.
• We reserve the right to change pricing at any time. Any changes will not affect confirmed bookings unless agreed upon by both parties.

3.3 Payment Methods

• We accept credit cards, debit cards, cash, and/or other payment methods specified on our Site.
• By providing payment information, you represent and warrant that you have the legal right to use the chosen payment method.

3.4 Refunds, Rescheduling, and Cancellations

• Refunds may be issued at our discretion in accordance with our Refund Policy, which is hereby incorporated by reference.
• You may reschedule or cancel an appointment by following the instructions in our Refund Policy or by contacting us directly. Additional fees may apply if you cancel or reschedule too close to the appointment date.

4.1 Age Requirement
You must be at least 18 years of age or have the necessary legal capacity in your jurisdiction to enter into this Agreement.

4.2 Account Creation (if applicable)

• We may allow or require you to create an account to schedule services online or to access certain features.
• You agree to provide true, accurate, and complete information about yourself and to update such information as needed.

4.3 Account Security
You are responsible for maintaining the confidentiality of any login credentials and for all activities occurring under your account. Notify us immediately of any unauthorized use of your account.

5.1 Compliance with Laws
You agree to use our Services in compliance with all applicable laws, rules, and regulations, including local ordinances related to vehicle maintenance and environmental regulations.

5.2 Prohibited Conduct
You must not:

• Engage in unlawful or fraudulent activities.
• Post or transmit defamatory, libelous, harassing, threatening, or otherwise objectionable content on our Site (if applicable).
• Attempt to gain unauthorized access to our servers, data, or user accounts.
• Interfere with or disrupt the integrity or performance of our Services.

5.3 Safe Conditions
You are responsible for providing a safe and lawful environment for our technicians to perform the detailing services, including ensuring that the location is free from hazards.

6.1 Ownership
All trademarks, trade names, logos, content, and other intellectual property displayed on our Site or in conjunction with our Services are the property of DRiiP Detailing or its licensors.

6.2 License
We grant you a limited, non-exclusive, revocable license to access and use the Site for personal, non-commercial purposes. You may not copy, distribute, modify, or create derivative works of our content without our express written permission.

6.3 Feedback
If you submit suggestions, ideas, or other feedback (“Feedback”) about our Services, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, modify, distribute, and otherwise exploit such Feedback.

7.1 Privacy Policy
Our handling of personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy and applicable laws (e.g., CCPA for California residents, GDPR if offering services to EU residents, etc.).

7.2 Data Security
While we employ reasonable security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8.1 Service Quality
We strive to provide high-quality car cleaning and detailing services in a professional and workmanlike manner. However, results may vary depending on vehicle condition, environmental factors, and other variables.

8.2 Disclaimer of Warranties
To the fullest extent permitted by applicable law, our Services are provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.3 No Guarantee of Continuous Service
We do not guarantee that our Site will be uninterrupted, error-free, secure, or virus-free. Temporary downtime may occur for system maintenance or other reasons.

9.1 Scope of Liability
To the maximum extent allowed by law, DRiiP Detailing (including our officers, employees, agents, affiliates, and subcontractors) shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, data, business, or goodwill.

9.2 Cap on Damages
Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid, if any, for the specific service giving rise to the claim within the twelve (12) months preceding the event.

9.3 Vehicle Condition and Damages

• We use reasonable care while servicing your vehicle; however, we are not responsible for pre-existing damage, mechanical or structural issues, or normal wear and tear.
• We shall only be liable for direct physical damage that is proven to have been caused solely by our negligence during service.

You agree to defend, indemnify, and hold harmless DRiiP Detailing, its affiliates, officers, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, including attorney’s fees, arising from:

1. Your use or misuse of our Services.
2. Your violation of these Terms.
3. Your violation of any third-party right, including intellectual property, privacy, or consumer protection rights.

11.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

11.2 Jurisdiction and Venue
Any dispute or claim arising out of or in connection with these Terms shall be exclusively brought in the state or federal courts located in Los Angeles County, California. Both parties consent to the personal jurisdiction of those courts.

11.3 Arbitration (Optional)
At our sole discretion, we may elect to resolve any dispute or claim by binding arbitration conducted under the rules of the American Arbitration Association in Los Angeles, California. Judgment on the arbitral award may be entered in any court having jurisdiction.

12.1 California Consumer Rights

• California residents may have additional rights under the California Consumer Privacy Act (CCPA) or other local statutes. We comply with all required disclosures and consumer rights provisions as stated in our Privacy Policy.

12.2 Other Jurisdictions
If you reside outside of California or outside of the United States, you may have additional consumer protection rights under local laws. These Terms are intended to respect any mandatory protections offered by such laws.

We reserve the right to terminate or suspend your access to our Services immediately, without prior notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Services ceases immediately.

14.1 Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.

14.2 No Waiver
No waiver of any term in these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right under these Terms shall not constitute a waiver of such right.

These Terms, along with any incorporated policies (e.g., Privacy Policy, Refund Policy), constitute the entire agreement between you and DRiiP Detailing regarding your use of our Services and supersede any prior agreements or understandings, written or oral.

If you have any questions, concerns, or wish to report a violation of these Terms, please contact us at:

• DRiiP Detailing
• Address: North Hollywood (Valley Village), California
• Email: [Your Email Address]
• Phone: [Your Phone Number]

We will make every effort to address and resolve your concerns promptly.

BY CONTINUING TO ACCESS OR USE DRiiP DETAILING’S SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS & CONDITIONS.